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Khaojai Chat

Answer customers on every channel from real data

A chat assistant that answers customers from your real business data, on your website, LINE OA and Facebook.

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Try it

Store chatshop.example.com
Store assistant AI Agent online

Hi there, how can I help you today?

Status of order #10482

Order #10482 shipped today and should arrive before noon tomorrow.

Type a message

Common problems many teams know too well

  • Customers give up waitingMessages from the website, LINE and Facebook arrive at once, your admins fall behind and customers buy elsewhere.
  • Too many products to answer rightTens of thousands of items with colours, sizes and stock that change daily mean opening several systems for one answer.
  • Promotions quoted wrongStacked deals and rules about what can combine lead to wrong prices, and you either absorb the loss or lose the customer.
  • Handed over, then asked againWhen a hard question reaches your team, the customer has to explain everything again because nobody summarised it.

Sample product screen

Go ahead and try it. Pick a conversation and tap a question to send it as the customer, then watch the AI look things up and answer with its sources. Turn off the product catalogue in Knowledge sources, or toggle a promotion rule and ask about price again. The data on this screen is a sample.

What it does

  • Answers from real dataProduct questions, order status and general enquiries from your systems
  • Search large product dataAnswers from hundreds of thousands of products, fast
  • Promotion and variant rulesPicks the right product and promotion by your rules
  • Hands over when neededPasses the case to your team for hard or specialist questions

How it works

  1. 1Connect dataConnect your product catalogue, order system, promotion rules and store policy, and choose which sources the AI may use.
  2. 2Answer everywhereThe AI answers on your website, LINE OA and Facebook from real data, showing the source so your team can check it.
  3. 3Hand overWhen the AI lacks the data or the customer wants a person, your team gets the case with a chat summary, so nobody repeats themselves.

What is your challenge?
Tell us about it

Describe the problem your organisation faces. Our team and AI will recommend the right software and help you think it through.

We want staff to ask about SOPs and get answers from AIWe have piles of paper documents to turn into dataWe want Shopee and Lazada orders in one placePurchase requests need signatures at many levels