Products · Voice
Khaojai Voice
Voice inspection that scores every Thai call against your compliance checklist
Random QA reviews only 3 to 5 percent of calls. Khaojai Voice listens to all of them, scores each against your rules, and produces evidence regulators accept.
Try it
AgentHello, how may I help you?
CustomerI'd like to postpone this month's payment.
AgentCould you confirm your ID number [masked], please?
CustomerDone, your payment is moved to the 15th.
Script score
96Greeted as scripted
Verified identity before sharing details
Explained the postponement terms
Personal data maskedCommon problems many teams know too well
- Coverage gapRandom QA reviews only 3 to 5 percent of calls; the rest sits unchecked
- Evidence delayFinding the one call that backs your side takes days, not minutes
- Scoring driftWithout a fixed reference, QA standards shift between supervisors
- Regulatory exposureDCA 2558, PDPA and the Bank of Thailand expect proof, not best-effort sampling
Sample product screen
Go ahead and try it: switch the tabs at the top to see the call queue, the inspection of one call and the dashboard, or click a call to open its inspection. The data on this screen is a sample.
What it does
- Thai ASR and PIITranscribe Thai with diarization and redact personal data
- DCA rule packBuilt-in compliance rules applied to every call
- Script scoringScore every call against your own checklist
- Audio forensicsReplay and verify with a tamper-evident record
- Regulator reportsSigned evidence packs, ready to submit
How it works
- 1ListenLive SIP streaming or batch. Transcribe Thai with diarization and PII redaction
- 2UnderstandApply DCA rules and your custom checklists to every call, with survey signals captured automatically
- 3ProveGenerate signed evidence packs, handle DSR requests, and replay any AI verdict byte for byte
What is your challenge?
Tell us about it
Describe the problem your organisation faces. Our team and AI will recommend the right software and help you think it through.