Answer sales chats, send messages by customer segment and close sales in the chat.
Pick a segment and let AI write a message that fits it
Go ahead and try it. This screen simulates the system with sample data.
Segments customers by purchase history
Answers chats and takes orders in the chat
Measures sales from each campaign
Your brand's LINE OA has tens of thousands of followers, but everyone receives the same message. Broadcast costs climb every month while the block rate climbs with them. Admins cannot keep up with chats during promotions, customers ask about price and stock then disappear before an answer, and nobody can say which campaign actually produced sales.
The Khaojai IT LINE OA system links purchase history from stores and online channels to each customer's LINE account and segments them automatically, such as repeat buyers, new customers or customers who have gone quiet. The AI chatbot answers questions about products, stock and promotions, recommends items suited to each person and completes orders in the chat. Broadcasts go only to the relevant segment, and sales from each campaign are measured.
After go-live, admins handle only the chats that need a human decision, broadcast budget goes to segments likely to buy, and marketing sees how much revenue each message generated. Khaojai IT designs the chatbot and segments around your products and brand voice and connects them to the POS, online store and CRM you already use.
You keep your existing LINE OA account, followers and chat history. The system connects through the LINE Messaging API, which is LINE's standard integration channel.
The chatbot answers only from the product, stock and promotion data your organisation provides. For questions outside that scope, or when a customer asks for a person, it hands over to an admin with the full chat history.
It connects to POS, online store and CRM systems through APIs or scheduled data imports, so purchase history from every channel is attached to the same customer in LINE.
The system records consent when a customer starts using it, with the policy version and timestamp, limits what each admin can access, and supports deleting data when a customer requests it.
AI in this system
Describe the problem your organisation faces. Our team and AI will recommend the right software and help you think it through.
