What e-Saraban is and how it helps your organisation
Official letters still move as paper folders from the registry to executives and divisions. Clerks register incoming letters by hand, executives can only annotate when they are physically in the office, and finding a letter from several years ago means going through filing cabinets folder by folder.
Khaojai IT's e-Saraban electronic correspondence system receives letters, issues document numbers, registers them and routes them through the chain of command without paper. The AI reads each incoming letter, summarises the substance, suggests the unit or officer who should handle it and drafts a reply for the officer to refine. Executives annotate and sign on mobile, and past correspondence can be found by asking a question in Thai.
Once in use, incoming letters reach the responsible officer the same day, no folders pile up on desks, and every step carries a timestamp and the name of the person who acted, as the correspondence regulations require. Khaojai IT shapes the e-Saraban system around your agency's structure and connects it to the central correspondence exchange or the systems you already have.